Who We Are

At RedSail Technologies, we believe pharmacies are the heartbeat of healthier communities. Our mission is simple: to build the most clinically advanced and financially sustainable pharmacy network.

Our Story

RedSail Technologies was founded by bringing together the most innovative leaders in pharmacy technology. Through our family of brands—PioneerRx®, Axys® LTC, PowerLine®, BestRx®, PrimeCare®, TransactRx®, Emporos®, RxMile®, and QS/1®—we deliver solutions that make pharmacy operations easier, billing less complex, and patient engagement more impactful.

Timeline

  • 1977: QS/1 is founded by J M Smith Corporation
  • 1985: BestRx is founded
  • 1994: QS/1 launches NRx, its first pharmacy management solution
  • 2000: QS/1 enters the long-term care space with its offering, PrimeCare
  • 2007: TransactRx is founded to support medical billing
  • 2008: Morris & Dickinson launches PioneerRx
  • 2018: Smith Technologies is created by the J M Smith Corporation to unify QS/1 and Integra
  • April 2020: Francisco Partners acquires Smith Technologies and the business is renamed RedSail Technologies
  • December 2020: RedSail acquires PioneerRx
  • 2021: RedSail releases PowerLine 2.0, a modern pharmacy switch
  • August 2023: RedSail launches RxCash+, the data-driven cash pricing solution
  • February 2024: RedSail acquires BestRx
  • March 2025: RedSail Pay is released, the transparent merchant services solution
  • November 2025: RxMile is added to the RedSail Technologies family

Plus, our suite of RedSail Advantage solutions supports pharmacies with specific functions like medical billing, credit card processing, cash pricing, and more—ultimately providing our customers with an all in one solution that’s custom-fit to their needs.

Today, more than 12,000 pharmacies trust RedSail solutions to serve 10+ million patients every month. We’re proud to partner with community, enterprise, regional chain, long-term care, outpatient, physician clinic, HME/DME, and specialty pharmacies, as well as pharma, payer, and strategic industry partners.

Executive Leadership

Andrew Maurer

CEO
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Andrew Maurer is a seasoned Chief Executive Officer with a track record of leadership in spearheading the development and growth of companies in the healthcare and technology sectors. Prior to RedSail, he co-founded and led two groundbreaking businesses, Trellis Rx and Macro Helix.

Before co-founding Trellis Rx and Macro Helix, Andrew held positions at The Advanced Technology Development Center (ATDC), Navigant Consulting, and Ernst & Young (EY). He holds a Master of Business Administration and a Bachelor of Business Administration with a major in Finance from Emory University’s Goizueta Business School.

Kraig McEwen

Operating Board Member
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For more than 20+ years, Kraig has delivered outstanding growth for customers, shareholders, and employees in the healthcare technology market. In 2017, Kraig co-founded TrellisRx®. Before that, Kraig was CEO of Aesynt, Inc.

Melanie Christie

President of Pharmacy Systems
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With over 23 years of experience at the intersection of pharmacy, healthcare, and technology, Melanie specializes in leading product strategy and execution for high-impact pharmacy solutions.

Anthony Cinalli

President, Network Services
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Anthony joined RedSail Technologies in April 2020, bringing 30 years of healthcare technology leadership experience to our product management and marketing efforts.

Drew Kniese

Chief Financial Officer
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With 20 years of experience across diverse work environments, Drew has a proven track record of building growth businesses that deliver shareholder value through loyal customers, operational excellence, and financial performance.

Frances Nahas

Chief Strategy & Administrative Officer
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As chief strategy officer, Frances is responsible for strategy, M&A, and overall business processes. She graduated with a Bachelor of Arts degree in Government and International Studies from the University of Notre Dame and was a Forte Fellow and Dean’s Scholar at the University of North Carolina’s Kenan-Flagler Business School, where she earned a Master of Business Administration degree.

Joy Neely

Chief Growth Officer
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Joy Neely is a healthcare commercial leader with more than 20 years of experience driving growth across pharmaceuticals, diagnostics, and healthcare services.

Ryan Plutnicki

Chief Customer Officer
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Ryan Plutnicki is a dynamic Chief Customer Officer with a proven track record of leading post-sale organizations such as Implementation, Support, Customer Success Management, and Managed Services.