Industry-leading Pharmacy workflow software
The right pharmacy workflow solution can make a world of difference. DocuTrack is a comprehensive, customizable pharmacy workflow software that organizes and stores all the documents and media that keep your long-term care pharmacy running smoothly.
Benefits Quick Links
No Longer Live in Fear of Audits
Faster Processing with Automation
Have Answers for Your Customers
Cut Down on Manual Tasks
DocuTrack helps your pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. The ability to access orders instantly means quick, accurate answers to customers’ questions and elevated staff productivity. Reports provide monitoring of your pharmacy’s productivity in real time.
Tailored for Your Pharmacy
DocuTrack’s editable workflow and import rules allow you to mirror your current pharmacy processes for seamless adoption. Customize user roles and monitor staff or work remotely.
No Longer Live in Fear of Audits
DocuTrack’s Audit Assist will quickly process and build all the documentation needed to fulfill a pharmacy audit. An advanced content management system, each document has a complete audit history for every action taken.
Faster Processing with Automation
Automated features with barcoding, custom routing rules, and ePrescribing integration allow for streamlined pharmacy workflow and faster order processing. For example, STAT orders can be automatically assigned to the correct handler.
Have Answers for Your Customers
With one click, DocuTrack’s Unified Search gives you the ability to find prescription status from DocuTrack, Axys LTC, and DeliveryTrack. Access order progress quickly to answer customer inquiries of “Where’s my med?” and provide prescription verification. In addition, performance reports let you see volume trends in the pharmacy while customizable alerts notify you of any order backups.
Your Information On-Demand
Keeping records via DocuTrack means being able to find them when needed. You have the assurance that procedures and pharmacy workflow have been followed, thanks to an end-to-end system that stores all necessary documents—and makes them easy to recall, unlike with paper files.
99.99%
Uptime
18.9M
Documents per Day
1,000
Trees Saved Per Year
See What Customers Are Saying:
“With DocuTrack, you can send a document that has everything that happened on it (and) that’s huge. In the end, it’s going to help the residents and the patients, which is why we do what we do.”– Director of Operations
“There’s no more putting the customer on hold or saying we’ll call you back and going to pull a file. It’s right there, right in front of you with the click of a button.”– Marketing Director
“We’ve actually had Medicare auditors walk into our building unannounced and want us to provide documents quickly. We’ve been able to do that and really haven’t had deficiencies on the Medicare side because it’s so easy and quick to find those documents in DocuTrack.”– Operations Manager
“Documents come in. They’re imported directly into DocuTrack. They’re then routed to where they need to go. So, all the paper handling and the printing and the fax issues are gone.”– IT Manager
“We were looking for something that would tie all the departments together and increase efficiencies.”– President
“I just did an audit in two minutes flat! Thank you, DocuTrack! Normally that would have been a 30-60-minute task. Oh, how I love this system even more than I already did!”– Billing Coordinator
Software Extensions
Process Automation
Reduce manual tasks so your staff can focus on high-priority items that require a personal touch.
Active Directory
Centralize user management by reducing your IT tasks and simplify the complexity of HIPAA compliance. Monitor and safeguard your information with two-factor authentication (2FA).
Barcoding
Enable recognition of four different types of barcodes to further automate your pharmacy workflow.
Interfaces – eHR/eMAR
Interface with more than 60 industry technologies, providing complete flexibility and scalability to grow your business and improve efficiency.
Secure Messaging
Connect and exchange information between your customers and vendor partners, using tools that work best for you.
Direct Print
The remote, virtual print capability enables printing into DocuTrack from inside or outside your network.
Real-Time Viewer
Monitor workflows and system alerts through the web-based pharmacy workflow to better manage your time.
Cloud Fax
Modernize your pharmacy fax software system and reduce costs related to handling paper documents. Cloud Fax is a powerful, easy-to-use, HIPAA-compliant solution with enterprise-level flexibility and no hidden fees.